Terms & Conditions

Effective Date: June 2026

Arterra Design & Build ("Arterra", "we", "our", or "us") provides SMS text messaging services to customers and prospective customers who request information regarding our construction, remodeling, roofing, ADU, and home improvement services.

Consent to Receive Messages

By providing your mobile phone number and expressly consenting to receive text messages from Arterra Design & Build, you agree to receive SMS communications related to:

• Appointment scheduling and confirmations
• Estimate scheduling and reminders
• Project updates and notifications
• Customer support communications
• Responses to customer inquiries
• Service-related notifications

Consent to receive text messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency may vary depending on your project, service requests, appointments, and ongoing communications with our team.

Message and Data Rates

Message and data rates may apply according to your mobile carrier's plan. Arterra Design & Build is not responsible for any charges imposed by your wireless carrier.

Opt-Out Instructions

You may opt out of receiving SMS messages from Arterra Design & Build at any time by replying:

STOP

Upon receiving your opt-out request, we will send a confirmation message and cease further SMS communications unless otherwise required to complete an active transaction or permitted by law.

Help Instructions

For assistance, reply:

HELP

You may also contact us directly:

Supported Carriers

SMS services are available through participating wireless carriers. Carrier availability may vary. Carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. Please review our Privacy Policy: https://arterradb.com/privacy-policy/

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to These Terms

Arterra Design & Build reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

Contact Information