Privacy Policy

Last updated: June 2026

Arterra Design & Build ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website arterradb.com, contact us, or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, and email address (when you submit a contact or estimate request form)
• Project details and address (when scheduling a consultation)
• Device and browsing data (IP address, browser type, pages visited) via cookies and analytics tools
• Communications you send us by phone, email, or text message

2. How We Use Your Information

We use your information to:

• Respond to your estimate requests and schedule consultations
• Send project updates, appointment reminders, and follow-up communications
• Send SMS text messages if you have opted in (see Section 4)
• Improve our website and marketing
• Comply with legal obligations

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes.

We may share information with trusted service providers (e.g., CRM software, scheduling tools) solely to operate our business. These providers are contractually required to protect your data.

4. SMS Text Messaging

If you opt in to receive SMS messages from Arterra Design & Build, we will send you messages related to your project, including estimates, appointment confirmations, project updates, customer support, and financing information.

• Message frequency may vary depending on your project stage.
• Message and data rates may apply.
• Reply STOP at any time to unsubscribe. Reply HELP for assistance.
• We do not share your phone number with third parties for marketing purposes.

5. Your California Privacy Rights (CCPA)

As a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal data)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at office@arterradb.com or call (818) 371-1202.

6. Cookies and Analytics

We use cookies and tools such as Google Analytics to understand how visitors use our website. You can disable cookies in your browser settings at any time.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after any changes constitutes acceptance of the updated policy.